Privacy Policy

Effective Date: June 20, 2025

This Privacy Policy explains how OneDiplomas (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects your personal data when you use our platform. By using our services, you agree to the practices described in this policy.

Information We Collect

Personal Data

We may collect:

• Full Name
• Username
• Email Address
• Mobile Number (for account support and security purposes)
• Password (encrypted)
• University, College, Course, Branch, Semester
• Feedback or other content you submit

Usage Data

• IP Address
• Browser type and version
• Pages visited and time spent
• Date and time of access
• Device type

Tracking Technologies

• Cookies: For essential site functions and personalization.
• Analytics: To understand and improve user behavior.
• Web Beacons: Used for performance monitoring.

How We Use Your Data

• To create and manage accounts
• To provide verified paper solutions and AI assistance
• To improve academic services and platform experience
• To process subscriptions and payments
• To respond to inquiries and support requests
• To display selected feedback or testimonials

Mobile Number Usage

OneDiplomas may collect your mobile number during registration or profile updates. This information is used strictly for:

• Providing account-related support and assistance
• Security verification and prevention of misuse
• Important service-related communication

Your mobile number will not be used for promotional or marketing communications without your explicit consent.

If you choose to opt in, you may receive academic updates or community-related information (such as Telegram group invitations). You may opt out of such communications at any time.

OneDiplomas does not sell, rent, or share your mobile number with third parties, except where required by law or for essential service operations.

AI & Paper Solutions

OneDiplomas uses AI technology to assist in generating paper solutions and providing chatbot support. However, all paper solutions are 100% verified by our team to ensure accuracy and quality according to OneDiplomas standards. AI content may assist in explanations but is not always 100% accurate, so students should use it as guidance.

Data Sharing

We do not sell or trade your personal data. Only authorized administrators can access user information for support, moderation, or service improvements.

Subscriptions & Payments

Subscription plans are available through the website. All payments are subject to our No Refund Policy as outlined in the Terms & Conditions.

Children’s Privacy

We do not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted immediately.

Data Security

We use encryption and industry-standard measures to protect your data. While we take security seriously, no online system can be guaranteed 100% secure.

Data Retention

We retain your data only as long as necessary to provide services or as required by law.

Your Rights

• You can access or edit your personal data in your account profile.
• You can request account deletion by contacting support.
• You may withdraw consent for data usage by contacting us.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

Changes to Privacy Policy

We may update this Privacy Policy at any time. Continued use of our services means you agree to the updated policy.

Contact Us

• Email: support@onediplomas.com
• Website: Contact Us